BASIC INTERACTIVE EEO COUNSELING (32 HOURS)
A four or five day course designed to take a newly appointed collateral or full time EEO Counselor and, through experiential exercises, move them from the unknowing to the all knowing. Our training method, Tell Me - Show Me - Involve Me is never more evident than during this course. Included in the framework of the course are: Understanding the Fundamentals of EEO, Why People Do the Things They Do; Complaint Intake and Initial Counseling: Conducting Interviews with Management Officials; Conducting the Inquiry and EEO Counselor Report Writing. A special inclusion in both the four and five day agenda is an Introduction to ADR and a new concept that allows the EEO Counselor to continue to attempt to resolve the dispute at the lowest possible level - Negotiated Settlement Discussions for EEO Counselors. Coupled with the Negotiated Settlement Quik Reference Checklist, the EEO Counselor is empowered with additional skills to support the programs mission. Your EEO Counselors, at the conclusion of this course, will feel empowered to provide this valuable neutral service to whoever needs help and assistance in seeking resolution at the lowest possible level. Available as an extra addition to this excellent training program is the ability to purchase the Moore & Associates EEO Counselor Training and Resource Guide. This extra addition provides the EEO Counselor with an immediate reference to some of the most tried and true techniques available in print to continue to support your agencies emphasis on early resolution. Recommended Attendees: Newly assigned EEO Counselors; EEO Counselors who have not been through a course in the last three years; EEO Specialists needing Complaint Processing Skills; HR and Labor Relations Specialists with EEO Support Functions; and EEO Program Managers with Complaint Processing responsibilities.